Even as coronavirus infection rates begin to drop and many jurisdictions move toward loosening stay-at-home restrictions, Blue Shield of California will continue to waive out-of-pocket costs for Teladoc® services, medical and behavioral health, for members through September 30, 2020.
“As we continue to closely monitor the COVID-19 situation, we believe making telemedicine more readily available provides critical support to our members during this unprecedented time,” said Terry Gilliland, M.D. Chief Medical Officer, Blue Shield of California.
Blue Shield eliminated cost sharing for Teladoc® services starting March 16 to help remove barriers to care while encouraging physical distancing during COVID-19 isolation and reducing the number of visits to medical facilities.
We also expanded Teladoc® coverage to include behavioral health services for the following members, regardless of whether their plan previously included Teladoc® medical services or Teladoc® behavioral health:
For self-funded plans, telemedicine services may also be available through Teladoc® if the plan sponsor elects to offer those programs.
For more information on the Teladoc® cost waiver, and other accommodations during this public health crisis, please see the Frequently Asked Questions that cover a variety of COVID-19-related topics.