Many health plans announced their first quarter earnings statement this month, prompting speculation regarding rates and rebates ahead. Unlike these carriers, Blue Shield of California is a not-for-profit healthcare company and does not answer to shareholders who, by design, define acceptable profit margins for their company. We are a mission-driven organization with a purpose greater than profits, and our focus in the face of COVID-19 is to ensure we are adequately resourced to deliver high-value, high-quality care and stay the course of our mission.
In 2011, our company made an unwavering commitment to place a voluntary 2% cap on our net income from revenue to serve those in greater need. The actions we take when our net income exceeds that amount is business-as-usual for us, setting us apart from many of our competitors. Our financial planning targets that 2% margin. If we do exceed this target, the additional amount is used to fund programs and services actively improving lives in our underserved communities. Just last month, Blue Shield of California Foundation provided grants to communities hit hardest by COVID-19.
The pandemic has played a decisive role in the administrative costs of healthcare insurers while treatments and procedures unrelated to coronavirus have been delayed. We expect to see an increase in health benefits utilization as the COVID-19 health crises abates, but there are a wide range of forecasts for how and when that will materialize.