Blue Shield of California
COVID-19 Resource Center for Employers, Plan Sponsors, Brokers and Consultants

B2B General

August 17, 2020 - 5 min read

Preparing for the second wave

What you can do to prepare your business for the next lockdown


California is currently experiencing its second wave of COVID-19. Fortunately, we’ve learned plenty of lessons since the pandemic began – many of which we can use to stay safe and keep our businesses moving. Here are some strategies that you can use to prepare yourself, your employees, and your customers for the months to come.

Things you can do to prepare:

  1. Establish and enforce safety measures – If you don’t already have a COVID-19 playbook, now’s the perfect time to make one. Having a concrete plan will help you navigate customer and employee communications, hygiene protocols, training, and other administrative needs. For some ideas on what to include in your playbook, start with our planning checklist.

  2. Stock up on essential supplies – Now that we have a better idea of how manufacturers, distributors, and suppliers are impacted by COVID-19, it’s good to think ahead in the event this type of disruption happens again. Stocking up on Personal Protective Equipment (PPE) like masks, hand sanitizer, cleaning supplies, and face shields should be a priority, but don’t forget about essentials specific to your business – especially if you think you’ll need to source additional suppliers to protect your supply chain.

  3. Explore new ways of doing business – COVID-19 has fundamentally changed the way we do business. From companies giving up their office spaces and embracing the working from home model to online shopping becoming the standard, we haven’t just reached a tipping point – we’ve passed it. Embracing the new ways of doing business that make sense for your company will not only save you a lot frustration, but could end up being a boon to your business. If you’re looking for ideas, we’ve put some articles and strategies together to help your business move forward.

  4. Continuous employee training – We’re learning new lessons everyday, both in terms of COVID-19 and its effects on our health as well as the impacts it can have on our businesses. Sharing these learnings with your employees and keeping everyone on the same page is essential to being an agile, responsive workplace.

Things you should continue doing:

  1. Communicate with your employees and customers – PPE and hand sanitizer aside, clear and effective communication is the best thing we can use to keep ourselves and those around us safe. Having defined employee and customer communication checklists is a great way to ensure that you’re doing your part as an employer.

  2. Preparing for workplace transmission and a phased reopening – A second wave brings with it the kinds of possibilities we don’t want to hear: of people being infected despite our best efforts, and our workplaces having to scale back operations again. As hard as these things can be to consider, they remain possibilities that we need to prepare for. We’ve put a guide together to help.

Someone using hand sanitizer near a computer.

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